Leveraging Metrics to Support ITIL Processes

How to Leverage Metrics to Support ITIL Processes There's a general level of anxiety surrounding metrics among those who have adopted the IT Infrastructure Library (ITIL). Download this Internet.com eBook to learn what you should measure and why so your ITIL processes achieve their objectives. Topics explored include: KPI design; Sample process metrics; Incident management; KPI continuous improvement, and more. MORE RESOURCES FROM INTERNET.COM Whitepaper: The Importance of an Information Strategy Sponsored by IBM Since its inception, IT has focused on reducing costs through process automation and the implementation of applications. However, that is no longer enough to sustain competitive advantage in a rapidly changing world. Today, important business decisions depend on having up-to-date, trustworthy information. At the same time, you need to assess the internal and external risks involved in such decisions. Read more. Download now » Whitepaper: Cloud Computing--Latest Buzzword or Glimpse of the Future? Sponsored by Google Cloud computing frees up budgets hand-cuffed by IT expenses. Instead of purchasing software licenses and hardware for new employees and locations, businesses simply add accounts to expand computing capacity. This paper surveys cloud computing today: What are the benefits? Why are businesses embracing it? What are its payoffs and pitfalls? Download Now » Whitepaper: Understanding and Leveraging ITIL v3 Sponsored by IBM What do the new ITIL standards mean for your business? This view into ITIL best practices in service management shows how you can maximize the business value of your technology. With an adaptable approach, aligning IT operations with business goals can add value, and ITIL V3 can help. Learn More » Register Now to Get Your Complimentary ITIL Guide! This IT Management eBook is part of the exclusive benefits offered when you sign up for your free Internet.com membership. Membership provides access to exclusive content on our network, including: our eBook Library, whitepapers, newsletters, webcasts, WinDrivers and more. Register Now » Instant updates on Internet.com eBooks as soon as they become available! Internet.com is the property of QuinStreet, Inc. 1051 E. Hillsdale Blvd., 8th Floor Foster City, CA 94404 You are receiving this email because you have registered for a tutorial, download, whitepaper, webcast, or have elected to receive information or offers from Internet.com. If you wish to be removed from future Internet.com Membership Alerts, please go to: http://e-newsletters.internet.com/ membership_unsub.html

Wireless LAN 101

Deploying and Securing a Wireless LAN Planning a wireless network installation requires careful attention be paid to the potential for interference and to network security. Download this Internet.com eBook to better understand these concerns and get tips to avoid potential risks. Topics explored include: Define your wireless LAN deployment risks Minimize WLAN interference How to secure your WLAN Twelve key wireless network security policies Troubleshooting poor WLAN performance, and more. MORE RESOURCES FROM INTERNET.COM PDF: Create, Access and Securely Deliver Reports like the U.S. EPA Sponsored by SAP Take advantage of this unique opportunity to see how the U.S. Environmental Protection Agency (EPA) fulfills mission-critical objectives for a cleaner, healthier environment-with clear data. Review this PDF now to discover how you can do more by decreasing the time needed to create reports, spend less by reducing IT costs and streamlining operations and much more. Download now » Whitepaper: Cloud Computing and the Enterprise - Platform-as-a-Service Private Cloud Sponsored by Oracle Cloud computing is one of the hottest topics in IT today, but many IT professionals are struggling to determine how best to achieve cloud's promises of agile deployment and elastic capacity without losing control over data, security, and quality of service. Download this free white paper to learn how platform-as-a-service private cloud offers enterprises one of the best ways to take advantage of cloud computing. Download now » eBook: What to Expect with Virtualization Sponsored by HP Virtualization can help your organization save money and increase its efficiency regardless of its size, but you need to be aware of all that's involved before embarking on a virtualization project. Learn about the benefits of virtualization technology as well as the risks and make sure your IT organization is ready. Plus, you'll also get the whitepaper, "Rethinking Storage Virtualization" when you download this eBook. Download it now. Download now » Login Now to Download Your Complimentary Copy of Deploying and Securing a Wireless LAN! This Networking eBook is part of the exclusive benefits offered with your free Internet.com membership. Membership provides access to exclusive content on our network, including: our eBook Library, whitepapers, newsletters, webcasts, WinDrivers and more. Login Now » Instant updates on Internet.com eBooks as soon as they become available! Internet.com is the property of QuinStreet, Inc. 1051 E. Hillsdale Blvd., 8th Floor Foster City, CA 94404 You are receiving this email because you have registered for a tutorial, download, whitepaper, webcast, or have elected to receive information or offers from Internet.com. If you wish to be removed from future Internet.com Membership Alerts, please go to: http://e-newsletters.internet.com/ membership_unsub.html

The Cloud: Next Big Thing or Just a Fad?

What to Expect from Cloud Computing In the groundswell of economic pressures, companies big and small are looking to the cloud for relief. The buzz is everywhere: cloud computing can cut costs, speed implementations, and scale quickly. The buzz, however, may be slightly off-the-mark. Download this Internet.com eBook What to Expect from Cloud Computing to see if cloud computing is an option for your organization. Topics explored include: Cloud Computing: Hot Air or Killer App? The Cloud: Saving Grace or Empty Thunder? Internal vs. External Cloud Three Steps to Secure Cloud Computing MORE RESOURCES FROM INTERNET.COM Whitepaper: Should Your Email Live In the Cloud? A Comparative Cost Analysis Sponsored by Google According to Forrester, "Google is setting a new price floor on email and archiving costs." Download this independent research report comparing the costs of email from Google and other providers. Download now » Whitepaper: Cloud Computing and the Enterprise - Platform-as-a-Service Private Cloud Sponsored by Oracle Cloud computing is one of the hottest topics in IT today, but many IT professionals are struggling to determine how best to achieve cloud's promises of agile deployment and elastic capacity without losing control over data, security, and quality of service. Download this free white paper to learn how platform-as-a-service private cloud offers enterprises one of the best ways to take advantage of cloud computing. Download now » eBook: What to Expect with Virtualization Sponsored by HP Virtualization can help your organization save money and increase its efficiency regardless of its size, but you need to be aware of all that's involved before embarking on a virtualization project. Learn about the benefits of virtualization technology as well as the risks and make sure your IT organization is ready. Plus, you'll also get the whitepaper, "Rethinking Storage Virtualization" when you download this eBook. Download it now. Download now » Login Now to Get Your Complimentary Copy of What to Expect from Cloud Computing! This Networking eBook is part of the exclusive benefits offered with your free Internet.com membership. Membership provides access to exclusive content on our network, including: our eBook Library, whitepapers, newsletters, webcasts, WinDrivers and more. Login Now » Instant updates on Internet.com eBooks as soon as they become available! Internet.com is the property of QuinStreet, Inc. 1051 E. Hillsdale Blvd., 8th Floor Foster City, CA 94404 You are receiving this email because you have registered for a tutorial, download, whitepaper, webcast, or have elected to receive information or offers from Internet.com. If you wish to be removed from future Internet.com Membership Alerts, please go to: http://e-newsletters.internet.com/ membership_unsub.html